The mobile phones are often used in human beings life nowadays. The communication processes have been enhanced with the use of these mobile phones. Since their invention, there have been drastic changes in the telecommunication sector where various machines are adopted to help in the general communication process. In the past phones were used for personal purposes but these days mobile phones are now used to carry out different business activities. Business organizations since the start of phone usage in their day to day activities have experienced a positive increase in their general profits. This tool is now used by the various business organization in their processes. This is a machine designed to help a business process incoming calls from their customers or other interested parties. It is cost effective and brings various advantages to the business in general.
It creates efficiency in an organization which include both the cost and the productivity. These phone answering machine helps in the betterment of the efficiency level of a business organization. Through the use of a phone answering machine, the cost involved in hiring a receptionist to receive all incoming calls is eliminated. The spendings of a company is reduced by the use of these phone answering machines. Small business organizations have fewer calls involved as their operation size is small. The running of these enterprises is enhanced by cutting the unnecessary costs that could be involved in hiring receptionist. It helps in reducing the time taken for a customer or a client to receive their feedback. Fast decision making is enhanced which can, in turn, lead to the in faster business operations.
These organizations are not likely to miss any calls from their clients. The calls made by the customers are not missed with the use of these phone answering machines. Unlike using a receptionist who may miss some calls due to some circumstances such as absence from their workstations which can lead to loss of business if those calls were business oriented. All calls are attended to respectively and an appropriate response is given.
There is no need to worry by the employees of losing a business call when using these phone answering machines. The company managerial are able to run these businesses efficiently without worrying about missed calls in those circumstances that they are absent from their workplace.
It is the number of customers an organization can comfortably handle without experiencing any operational problem. With the help of a phone answering machine, an organization can know the calls made by their customers thus can know the number of customers that they serve. It is used in managerial planning and budgeting so as to improve the operations and increase their profits.